PmBet is an independent review and information project covering sports betting and casino brands available to players in Tanzania. Everything on the site - odds comparisons, payment notes, bonus breakdowns, withdrawal expectations - is written by our editorial team, and we would rather hear from you than have a mistake sit on a page for months. If a detail looks wrong, outdated, or simply unclear, tell us.
We keep contact simple: one email address, handled by the same small team that writes and updates the reviews. There is no call centre, no ticket queue you have to register for, and no phone line. Written contact gives us a record of what was reported and lets us check the operator's terms before we reply, which usually produces a more useful answer than a rushed conversation.
PmBet is intended for adults only. All content is published for readers aged 18+, and we cannot assist with any request that involves gambling by a minor. If you are writing about a gambling problem rather than about the website, please read the final section first - it points to support that is better suited than an editorial inbox.
Support email
Write to us at ***@***. This is the only address we use for reader correspondence; anything arriving from a similar-looking domain is not connected to PmBet. Messages in English are handled fastest, and we read replies on the same thread, so please keep follow-ups in the original conversation instead of starting a new one.
A clear subject line saves everyone time - for example "Correction: bonus terms on Brand X review" or "Broken payment table". In the body, include the page URL, the device and browser you used if something displayed incorrectly, and the date you saw the issue. We aim to acknowledge messages within a few working days; corrections that affect accuracy are prioritised over general enquiries.
Before reaching out
PmBet does not operate betting sites, hold player accounts, or process money. We cannot reset a password, complete identity verification, unlock a wallet, release a payout in TSh, cancel a bonus, or reverse a bet. Those actions sit entirely with the bookmaker or casino you registered with, and only their support team has access to your account records.
So if your issue is account-related, contact the operator first and keep their reference number. Their terms and conditions page will also state how to escalate a dispute. Where an operator licensed in Tanzania fails to respond, the Gaming Board of Tanzania is the body that supervises licensed gambling in the country. Once you have tried that route, we are still glad to hear what happened - reader reports feed directly into how we score brands.
Common topics
Most of what lands in the inbox falls into a handful of categories, and knowing which one applies helps us route your message quickly.
- Factual corrections: changed bonus wording, new minimum deposits, removed payment methods.
- Technical faults: broken links, tables that will not load, pages that fail on mobile.
- Reader experiences with an operator, positive or negative, that we can weigh in future updates.
- Media, content and partnership enquiries, including advertising disclosure questions.
- Privacy requests concerning data you have sent us.
We do not offer betting tips, predictions, or guidance on individual wagers, and we cannot recommend one brand privately over another beyond what the published reviews say. Requests for guaranteed winnings, account sharing, or help bypassing an operator's verification checks will not be answered.
Privacy
When you email us we receive your address, your message, and any attachments you choose to send. That information is used only to answer you and, where relevant, to verify and fix the content you flagged. We do not sell it, publish it, or add you to marketing lists, and we keep correspondence only as long as needed to resolve the matter and document the change.
Never send passwords, full card numbers, or complete identity documents - we have no use for them and will ask you to remove them. You can ask us what we hold about your correspondence, request a correction, or ask for deletion by writing to the same address. Finally, if gambling has stopped being entertainment, set deposit and time limits with your operator, use its self-exclusion tools, and reach out to a free confidential service such as Gambling Therapy, which supports players internationally, including Tanzania.